These guys are robots. Very old school and slow. Do not try to make them make sense. ""That's just the way we do it"" ""Explain to me how that makes sense..."" ""Well, I can't. It's just the way we do it"".
Submitted credit reports with our applications. We asked him to look at our reports before re running our credit and making us pay the fee. He said well the report could be altered or inaccurate. I told him we just pulled it last week and have it in it's original pdf form. He ran our credit anyways and suprise suprise it was exactly the same and he denied us. When I asked why he wouldn't just look at our credit report first he said well that's just he way we do it. Waste of my money and time.
He said I could mail him requesting a reason....wtf. Who mails anything anymore. He would not let me email him the request.
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