As an active duty military memeber for 25 + years I utilized the USAA car buying service. I was able to save thousands of dollars on the Infiniti I wanted. Although the dealership was located approx 130 miles from my home it was worth the drive and savings. I was contacted promptly by Jason shortly after he received my information from the USAA website. I contacted Jason several times with many questions and concerns regarding the car I was intrested in. We spoke at length on the phone and he answered every question and even mentioned that I had made a few selected options that weren't compatible which would reduce the price of the vehicle I selected. He went out of his way to locate and obtain the exact color and options I requested since the dealership did not have one available. I was able to take a day off from work and make the drive to look at and test drive the car I had built and was price quoted from the USAA website. I informed Jason the day before so he would be ready for my arrival. When I arrived with my wife he greeted me by my first name and was very friendly and persoable and was preapred. The vehicle I had built was ready for me and we proceeded to look the car over. Jasson explained all the options and then we took the vehicle for a test drive. After returning to the dealership my wife was attracted to the special anniversary edition AWD Sedan on the Showroom floor. After much deliberation and discussion we decided to buy that one instead. We received a very fair price for the Anniversary edition even though I did not receive any special procing through USAA. I along with my wife was treated exceptionally well and fair. The dealership is very clean and well maintained and classy as are the sales personnel. I have been around for a long time and it is my experience that if one or two individuals have a bad experience it is because they themselves have contiributed in some way to cause the bad experience. I highly recommed if your in the market for an Infiniti visiting Passport in Alexandria. I personally gurantee that you will be taken care and not disappointed in any way, shape or form.
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