After reading all the great reviews I made an appointment with Tatyana for a wedding dress alteration. I could not have been more disappointed.
When I arrived and tried on the dress I explained what needed to happen. I am very tall(over 6 feet) and the straps on the dress needed to be lengthen to drop the neck and bust line to the correct level. It also needed to be taken in on the back zipper. I very specifically explained how I wanted this done, and even had the material with me for her to use. She assured me it could be accomplished and should be done in about 3-5 business days.
8 business days later I called back asking about my dress, she put me on hold for 5 minutes finally coming back and letting me know she found my dress but I still had 3 weeks and since she got some ?rush? orders she moved mine down the que. I let her know I brought my dress in early so I would not have to worry about it, but again I was just dismissed. Another 4 days went by and I called back, again put on hold and when she returned pretty much said the same thing, plenty of time.
Finally 3 weeks after I dropped the dress off, I called AGAIN and this time she assured me it would be done in 2 days. I called back two days later and finally she said it was complete and I could come the next day to pick it up.
When I arrived and she pulled out the dress she had not done anything I had asked!! She totally altered the design without so much as asking me or discussing with me. Instead of lengthening the straps at the front as discussed, she CUT the back(they crossed) and added material to the middle of the back strap. And the material she added didn?t even match!! The seam where she took in the back at the zipper buckled and wouldn?t lay flat. After discussing I did try the dress on, and where she made the cut and added material was totally visible and looked ridicules. When I told her as much, her answer was ?Well your hair is long and will cover the straps anyway!!?
By this point I was crying and just wanted to get out of there. Since she had taken so long to do my dress, I was now only one week away from my wedding day. I had to scramble to find someone who could take a rush job, and ended up paying double to get it all fixed. According to the seamstress that fixed my dress, she was sure Tatyana just didn?t want to deal with reattaching the strap at the front.
She may do fine with simple fixes, but as a bride I would not wish this stress on anyone. Go elsewhere!!
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