This place is the worst! \r
I booked a cellulite treatment on lifebooker with them. I called to ask about the procedure and was told that it is 45 minutes long and that usually results can be seen after 3 times. I called back a few days later to book the appointment for me and my friend and was told the same thing - 45 minutes and results. Plus, I got a call the day before confirming our appointments. When we showed up for the appointment the guy at the front desk told us that one of us had the cellute treatment and the other had a facial, that the cellulite was only 20 minutes and the facial was 45 mins. When I told him specifically the number of times I called to ask and to confirm they said it was impossible that someone would have booked that, blaming me that I booked the wrong thing. Finally they agreed that we would go one after another after almost 10 to 15 minutes of trying to figure out the mess. My friend went in first and when she came out she was not happy - the girl that did the procedure on her had a condencending tone, plus she cut the treatment 5 minutes short and said that it makes a difference. All the time we lost trying to figure out what they did and they reduced her treament although we have paid for a full one. They told me that I would have to reschedule. \r
While I was waiting someone called and I could hear the guy at the front desk being rude and disrespectful to the person on the other line to apparantly was trying to cancel an appointment. \r
In short, rude and disrespectful people that do not own up to their own mistakes, do not take care of their customers and try to rip them off. \r
I will never go back and I recomend not going.\r
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ps: the girl that did the treatment told my friend that it takes about 8 sessions to see results - slight difference from the three sessions mentioned in the first place.
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