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A slight case of bait and switch - Review by citysearch c | Ivar's Acres Of Clams

Ivar's Acres Of Clams

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A slight case of bait and switch 6/14/2010

My wife and I went to Ivar's fior dinner and were delighted to see a sign on the check in desk saying that wine was half off on Monday and Tuesday. The wine menu also had that footnote on its wine by the glass list, and as it was Monday, we ordered 2 glasses of wine. The meal was delcious but the overall feeling of bliss was spoiled when the check arrived listing the wine at full price. We pointed tthis error out to the server who said that only bottled wine was half price. He then produced a printed paper lising only wine by the bottle. We pointed out to him that we had never seen that paper before and that he should look in the bound wine menu which was on every table and which we had ordered from. He looked and seemed surprised and said he would show it to the manager. After some discussion, they did refund half the cost of the wine, but they refused to admit to a mistake. I asked if all of the people I had seen drinking wine by the glass would be told about this error, they never made a comitment except that things would change tomorrow,\r \r \r \r Pros: Delicious food Cons: If you don't read your bill you could be over charged more
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