sorry but we at ken's don't do any repairs with out giving an estimate to the customer but anyone can call any of our customers i don't do repair with out calling first. but if there is any diagnosic work we have to pay our mechanics they don't work for free. sorry for any charges to u but i know you don't go into work and not get paid just a reminder written statements are free.I know for a fact that we do not have a Melissa L in our database, especially from North Carolina. This particular person visited alot of places on this one day,click on her name to see the places visited.Personally I think it is a scam from the wec pages, they want your advertisement so they get someone to post good and bad reviews about different locations they have in their web sit.PS NO MONEY NO CAR
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