Needing a wig as a result of chemo, a friend suggested that I go to Bitz and Pieces. It was a horrible experience from start to finish. The staff were unhelpful, rude and did not provide guidance for the simplest of questions. I ended up buying a wig because I didn't want to have to go anywhere else. I have now taken it to my stylist and finally feel that I have something I can wear in public.
Pros: wig itself is adequate
Cons: staff were rude, unhelpful and showed little compassion
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