I took a new $7000. watch to the watch shop. They scratched the watch while authenticationg the watch. Then they took a file to the watch - and when the repair person saw me watching him - he took his hands below the desk so I could not see. Then the watch was brought to me and I was able to see where it was scratched - I told the owner-the repair person came over and said all he was rubbing it with was an eraser - and after my insisting he was lying- he finally admitted to the file he used. The owner and I discussed intergrity and the owner did not care - and then I found the reviews on line saying how others had terrible experiences ..... the owner said he did not care and evidently the reviews did not hurt him.... and he would not take action on the employee that lied. I have been going there since the mid 80's - something has changed.....
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