I gave them 2 stars only becasue the work was done in a timely manor and apparently done correctly. Otherwise the experience was just so-so. We were charged new price for a reconditioned alternator. i was told the repairs would include a new one. Its like a $200.00 difference between what the shop charged for the alternator and the same part number online. I know there are huge mark ups in the auto repair industry but for that price we could just go to the dealer and get new OE parts and service for the same price if not less. Like i said seems like an ok shop but Id just rather have new original parts than aftermarket reconditioned parts if they are gonna charge me the same. Nevermind that the estimate over the phone included a new one and i got a "REMAN" or whatever.
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