Be careful when considering the Best Buy extended warranty. I purchased a H-P computer in February 09 to replace my Dell which had crashed. I bought the extended warranty because of my experience with the Dell. The new H-P computer clicked about 5 times (twice) when booting up. I thought that must be the H-P way, never having had one. The computer started getting slower, took longer to boot up and spent most of its time with the "BUSY" icon when I would change a program . It would stay busy for 5-8 minutes just going to "MY COMPUTER". The only thing I could do without waiting was use email and Internet Explorer. I called the Geek Squad HELP agents and one agent worked with with me on the phone. He had me backup my files, & restore Windows to see if that would work. Didn't! I took the tower into BB in Middletown on 10/16/09 and they replaced the hard drive with a different brand & larger HD and reinstalled Windows. I picked up the computer on 10/20. It still did not work right-still cli
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