This restaurant has hands down the WORST service I have ever experienced. I do not feel I am being too hard or overly critical as I have been in the food industry for over ten years myself. Judging by the other reviews on this site, my experience was also not a unique one. The restaurant had only three other couples eating dinner and the server came by twice over the course of two hours. All that was ordered were drinks and appetizers. The second round of drinks was made, the waiter walked past our table with the drinks on his tray, walked up to another couple, gave them their drinks walked back right past us still carrying our drinks, set them down on the bar, and then proceeded to disappear for a half hour. At this point you figure, ok maybe he's going to bring the apps out with the drinks and they're ready, or they weren't the drinks I ordered. Literally 34 minutes later, the waiter comes back, picks the same tray up off the bar and brings the same drinks to my table now completely watered down by ice without any explanation, as if the drinks had to be brought to room temp to be served right. I usually leave a minimum 15% tip regardless of how bad service might be, but I couldnt bring myself to do it for this guy. I never did get my appetizers. Terrible service. The food MIGHT be good, but who could know if its never served to you. The parking authority will give you better service than this place does, and they BLATANTLY dont give a F*** about the citizens of Philly.
Pros: The view
Cons: Ive had better service at the PPA.
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