I have been going to Midtown now for about 4 months. The grooms have been consistently good but the woman that always meets me at the front desk (tall with dark straight hair) is beyond rude. The first time I went I gave her the benefit of the doubt and thought everyone can have a bad day. The next time I thought maybe she didn't like me or my dog but I found out she doesn't even groom my dog and all the other staff members say he's a sweetheart. The third time I realized she was as rude to everyone as she is to me. I've gotten to the point if she is working the front desk I'll wait on the front porch until someone else comes up to help. Her attitude is always very standoffish, sharp and condescending and I just don't know why. I even had one of the other customers make a comment about her once we got outside. "" What's up with her?! She needs to lighten up!"" This business needs to take note and either give her some lessons in public relations or not have her work the front desk.
Pros: nice groom
Cons: ALWAYS RUDE
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