I bought a Macbook there January, 2009. It had to be fixed numerous times, and replaced twice! The first time I had it replaced I had to fight with them to replace it. (the second replacement went much smoother because it was done at an ACTUAL APPLE STORE in the lower 48)
The OWNER CALLS MY CELL PHONE (which I demanded a call), I informed the owner that I had placed a complaint with the better bu$!ne$$ bur3au, he told me "I had no right to file a complaint" and "who do you think you are?" Needless to say, at the end of the conversation he told me "this is f***ing ridiculous, you are f***ing ridiculous, and you know, f***you." and hangs up on me...THE OWNER!
DO NOT GIVE YOUR HARD EARNED MONEY TO THIS PLACE, AS YOUR MONEY, NOT YOUR SATISFACTION, IS ALL THEY CARE ABOUT!!!
GO TO BEST BUY...
Pros: NONE. THEY NEED TO BE SHUT DOWN.
Cons: EVERYTHING.
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