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Not focused on meeting customer requests - Review by citysearch c | Bluebonnet Pride Insurance

Bluebonnet Pride Insurance

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Not focused on meeting customer requests 5/31/2009

I found Bluebonnet Pride insurance to be very unresponsive in meeting my requests for changes in our insurance coverage. After doing business with this company for over 4 years and getting frustrated with their inability to make correct coverage changes to our policy, we decided to explore other insurance agency options. We found the Bluebonnet pricing to be the highest of the 4 other insurance companies we requested quotes from. In addition, they were the slowest in generating a quote and placing a follow up call or email to confirm receipt or answer any questions regarding the quotation. Pros: very polite Cons: pricing, internal communication/organizational structure more
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