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Waste of Time, Horrible Customer Service - Review by citysearch c | Bikram Hot Yoga Houston

Bikram Hot Yoga Houston


Waste of Time, Horrible Customer Service 4/9/2009

I drove across town to Bikram's Yoga College of India last night and arrived at 8:18 p.m. for an 8:15 p.m. class. I was denied entry into the class because, (and I quote) "We're not allowed to let anyone in more than one minute after the class starts: it's unsafe." ...Seriously? A yoga class? Unsafe? If someone has to use the bathroom during class will they not be let back in because it's 'unsafe?' That's flat out the worst policy I've ever heard of. I work at an institution with timed tickets and if we instituted that policy, we'd have a riot on our hands. It's a horrible policy and should be scratched.After explaining to the woman that I drove across town and now would be driving back across town she didn't bat an eye lash. All she said was, 'sorry,' and turned her back on me. The level of customer service and disrespect displayed by the employees was appalling. This company is not interested in making you a repeat customer. There are plenty of other yoga studios in town, I would rec more
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