I am a big Apple fan. I purchased an iPhone first and I was astounded. I then purchased a laptop for my wife. I fell in love with it. No crashes. No viruses. No worms. The computer turned on when I asked it too and turned off when prompted. Next, I bought an iMac. I love it. The hard drive malfunctioned and needed to be replaced. At the Apple store, they quoted a price of 600.00 or so and basically no warranty for a 1:1 replacement. The Apple genius man suggested that I call MacTLC. I called MacTLC and learned that for a fraction of the price (50%) I could UPGRADE the failed hard drive and have a 3 year warranty on the product. Mac TLC repaired my iMac in 48 hours or so. I paid a fraction of the price that the Apple store was asking. I received an upgrade (500MB to 1TB) and a 3 year warranty (versus 90 days or something). First of all, Apple is the real deal for allowing their genius technicians to refer me to Mac TLC. Secondly, MacTLC provides a service that is second to none.
I hate windows-based computers, but I was really considering whether I made a bad decision in allying with Apple for all of my computing needs after my hard drive failed on iMac. However, the Apple store and Mac TLC have handled themselves in such a manner that I believe now more than ever that Apple will one day completely dominant the PC world.
John Marcum
Pros: Great Prices, Warranties, and Service
Cons: I'm Still Thinking of One
more