There was three and a half hours spent on my hair. For a partial highlight which only consisted the top of my hair. They burned every strand of hair they highlighted! The color was a whitish ugly gray! It's a disaster, I had no choice but to cut my hair. I cried the whole night. They made an appointment for me to go in and get it died the next day. When I got there and sat in the chair. She said to me, ""you know you're going to have to pay for us to dye it back."" They must be out of their mind to think. I would give them more business after their first disaster. If anything they should pay me my money back for their disgusting work! Then as they saw I was getting up to leave. The boss came up to me and said, ""it's not our problem your hair is damaged!"" I specifically asked her, ""will my hair get damaged if we do this?"" ""Her answer was no it should be good."" As a stylist I took her advice to heart. They gave me no discount for screwing my hair the hell up! I payed 90 dollars to have them fry my hair and waste half of my day and money! The smartest thing I did. Walk straight to Tony & Guy which is located in the same mall North Point. They dyed my hair back just the way I like it. I only spent $60 which was worth every cent! I got great customer service and phenomenal work! Stay away from Golden Scissors if you love your hair as much as I did! They don't even have a corporate you could call in to let them know what's going on in that zoo. Basically if you're screwed you're screwed. Goodluck!
WARNING: GOLDEN SCISSORS WILL NOT FIX WHAT THEY DESTROY!
Pros: They will get shut down if they keep this up!
Cons: They have no talent and no customer service!
more