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Brunch Did Not Meet Expectations - Review by citysearch c | Waterfront Hotel

Waterfront Hotel

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Brunch Did Not Meet Expectations 3/1/2009

I had great things about their brunch from a couple of people. Five of us went to brunch because their menu looked good and they had bottomless bloody marys and mimosas for $10. We arrived and the place was packed upstairs and downstairs. Everything started off well. They took our drink orders fairly quickly and arrived within good time. Good thing - the mimosa was not pure OJ and drinks came quickly. Things went downhill from there. We ordered and the waitress was rude. Drink refills were slow and our food came out 45 minutes later cold. By this time we were starving and started eating. 15 minutes later they asked how our meal was. We said cold and asked to speak to a manager. No manager came and when someone new started clearing our plates, we again asked to speak to a manager. The person bussing was the manager and she too was rude and told us she couldnt do anything about the food. The menu was misleading too. Portions were small (no ginormous french toast by any means) and the fruit was a garnish. Ironically another set of friends were there and they were just as disappointed. By my 3rd mimosa, there was barely any champagne. We walked out very upset and still hungry. Do not recommend brunch. more
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