My spouse and I went here to buy a king mattress and boxsprings and we were led to the ""floor models"" and were told that these showroom mattresses were also for sale at a lower price and have never been slept on, only displayed for show, so we found one we liked and purchased one of the several ""floor models"" butnonce delivered after sleeping on the mattress I was convinced , we did not receive the ""floor model"" we tried out at the store, I firmly believe we received either one of the thousands of Hurricane Katrina refugees mattresses that Hilton Koch so kindly allowed them to sleep on for months at a time in Hilton's warehouse (whatever happened to those mattresses?)or a customer's repossessed mattress, because the mattress set we had delivered was just awful! It sank down deep in the middle, in such a way as you know someone had been sleeping on the mattress for an extended amount of time...and there was absolutely no way for us to get comfortable. After backache after backache, I called the store about replacing or paying more to upgrade for a new mattress, but they were RUDE and said ""they refuse to do anything!!!!! "" So save yourself a trip to this store, In this economy, I will never shop here again.
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