I definately disagree with this comment! I just moved here from New York about a year ago and I went to several ""upscale"" salons in Charlotte. They were all overpriced and I didnt get what I asked for. It is hard to get in with certain stylists, but that is a good thing! Mistakes happen and I have had nothing but excellent customer service since I have been a client of theirs. I used to see Kim but am now seeing Kat , and have even been invited to several client appreciation events! I am very happy with the service, and never been happier with my hair. I would feel comfortable seeing ANY of the stylists there.
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