I called Al's Plumbing out on Feb. 18th because my water heater pilot light kept going out. I asked for a check up on my water heater and also to check the thermocouple. They checked the thermocouple (so they said) and said the thermocouple was fine. The plumber said that it was my vent and I should have them re-route my vent to a different angle -which is a new hole in my roof, plus over $900 in cost! I said that I am a single mom with limited income and that's just not feasible-I will get another person to look at it. I had a different plumber look at my water heater and (Tah-Dah!) replaced the thermocouple like I had thought! I think the plumber was incompetent because it was a simple issue and a $15 part+labor - not a $900 vent job. I'd like my 10 minutes and $39 back, please.....I will NOT be using Al's Plumbing ever again because I do not trust the integrity of his workmen.
Pros: Came out quickly.
Cons: Not trustworthy.
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