My boyfriend and I went to Alfredo's this past Saturday night for dinner. We chose this restaurant because of the 4 and a half star rating on yelp and great reviews that we read.
We made a reservation, arrived a bit early and got a drink at the bar. I was surprised by the 70's, dungeon-esque atmosphere as the place has no windows but was looking forward to the yummy Italian food that everyone seemed to be raving about.
We were seated fairly quickly and before our reservation time. Our water glasses were filled and we tried the garlic bread and pickled veggies. I don't know why everyone loves the garlic bread. It tasted like the frozen garlic texas toast you can buy at the grocery store...
Our waiter came by, we ordered a carafe of wine and calamari along with our entrees. He disappears and we don't see him for another 30-40 minutes. No wine or appetizer. A food runner comes by with our entrees. We ask him to get our waiter for us. We watch him walk over to the waiter, filling the glasses of another table with wine, and see him tell the waiter our request. Our waiter looks at us then proceeds to disappear for another 10 minutes. The next time we see him, he is laughing and talking with another table. At this point the host comes by and asks us if everything is ok. We told him that it was not and explained the situation. He asks us if we would like him to take away our entrees and bring the wine and appetizers...?! At this point we had been sitting there for close to an hour. He then goes and tells our waiter what was happening and the waiter walks away again!! Didn't seem to care one bit. We said we wanted to leave and all the host did was throw his hands up and say he was sorry.
AMAZED at the horrible service especially when we were so looking forward to the food.
Pros: ???
Cons: service and decor
more