The event we attended at Guastavino's was one of the worst experiences I have ever had. As a ""VIP"" ticket holder, I was appalled at having to spend over an hour in sub-freezing weather to gain entrance to the venue. To further the insult, the mandatory coat check did not allow us to warm up once we were finally granted entrance into the venue. Our seats were against the windows which kept the temperature at our seats somewhere in the 50's. \r
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Additionally, we were supposed to have table service as VIP ticket holders. The waiter that was assigned to our table only came by one time the entire evening (when our glasses were already full) to ask if we needed anything. We asked for some hors de'vours which were never delivered. That was the last we saw of him the entire night while he and other waiters worked steadily at tables around us. I had to stand in lines 4 or 5 deep and wait for up to 20 minutes to get a cocktail at the bar while my date sat in the frigid air. I thought that spending over $400 for two tickets would ensure a pleasant experience. We now both completely regret this decision, will never patronize Guastavino's again and will inform everyone we can about this horrible experience!
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