Filthy hands worked on my car staining the felt and vinyl on the door they worked on. Hellllooo!!! Don't they realize they have dirty hands? The plastic 'screw like' piece that's on the door was broken too. Not happy with this experience. I won't even go into the service I got done this time because I have had a good experience before in the past, but... hate to say, I'm keeping my eyes open for another SAAB Shop.
Pros: They really tried, I think??? At least they offered a loaner vehicle. If it's a classic, they'll keep my business.
Cons: They didn't get it done the first time, so now I have to return???
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