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Offers the traveler a fly-by-night approach to customer service - Review by citysearch c | Country Cottages Incorporated

Country Cottages Incorporated

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Offers the traveler a fly-by-night approach to customer service 6/30/2008

If your trip overseas is important to you, don't use these guys. What I learned from my honeymoon trip to southern France (in and around Nice), is that Country Cottages in Boca offers:\r - a poor value\r - substandard properties\r - non-existent customer service\r In other words, once they have your money you will never hear from them again.\r \r The Nice, France accommodations described as ""very nice"" and ""appropriate for a romantic honeymoon"" (my request) was perfect for a dorm or 20 college students visiting Fort Lauderdale. It was a dump. My attempts to contact the firm to change accommodations were met with silence. They never responded, either during or after my trip. The only satisfaction we had was the rental car (a Citroen). We would have preferred to sleep in the car! Fortunately, we found a Michelin-starred hotel north of Cannes rather than spend even one night there. Cons: value, poor customer services, low end quality more
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