This incident happened two months ago. I bought a living room set, and a mattress. I thought I was buying a top of the line mattress for $800.00. This did not include the frame or the box spring, just the top part. I asked the guy was this the right price and what he showed me was the floor sample. I was under the impression that I was getting a new never used mattress. When I got the delivery I did not open the mattress package right away. The following day is when I discovered that I had a used, ragedy, soiled mattress! I did call and let them know, all they said was, 'sorry'.. I went to the store and talked to the manger he called me a liar and his salesperson would never tell me it was brand new mattress. I also saw Hilton and I went to talk to him but he never came out of his office, I saw him after 30 min and he told me that's why he hire managers so talk to the manger. How RUde!!! Can you believe that. I threw the mattress away.\r
\r
That was a lot of money thrown away for nothing. They are not a good store to get any furniture from especially mattresses. Selling used and unclean mattresses should be illegal.\r
\r
Christina\r
friendswood, Texas\r
U.S.A.\r
Pros: Circus
Cons: Dirty used Furniture
more