My fiance and I went to Markman's to shop for my engagement ring. I'm not sure if it was an off day or if we simply didn't look customer service-worthy, but our salesman answered all of our questions with one or two words, barely made eye contact (he looked over our heads when speaking to us), and generally seemed put out that we were there. We felt a bit like uninvited guests. I don't know...we went to Kimball's and Jared's and were greeted immediately and were offered coffee. Doesn't seem like too much to ask...needless to say we made the purchase elsewhere...
Cons: expensive, poor service
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