Don't be fooled by their fancy lobby and their extra services!! If you want the best care for your pet-child, this is not the place for you anymore. When they first started, I truly believe that their heart was in the right place to provide a great place for us to leave our dog. But as they became more popular or demanded, they simply do not care about the quality at all anymore. I chose this place because I wanted a groomer (every 2 weeks), a boarding facility (4-6 times a year), and a day care while we work. This place was a dream come true for us and we were more than happy to pay their outrageous fees as long as they took great care of our dog. They did for a long time but THEY DO NOT CARE anymore.
Pros: various services under one roof
Cons: How they do those services under one roof
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