I have been going to New Kent Animal Hospital almost since it first opened down the street by Dr. Linda O'Brien. I always had GREAT experiences until alittle over a year ago when things appeared to go down hill. It had a VERY passionate staff that made you feel very welcome until they ALL began to leave. With the new changes in the past year with ownership and staffing it is still not like it use to be. The service is not bad and the people are nice but I don't think it will ever be the hospital it once was. I hope with their efforts they can get it back to where it once was. The previous management, staff members and Doctors were just truley amazing. The always seemed happy to see you and new who you were when you walked in or when they heard your voice on the phone. I just don't get the same feeling anymore. I just want the old staff members to see they are very much missed and WERE appreciated greatly. Thanks!!
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