I went to see Olivier for a "consultation" about thermal reconditioning (Japanese straightening) today. They were very nice on the phone, as was the receptionist when I got there. She attempted to tell Olivier I was there for my appointment and he walked past saying "I do not have time" when she called his name. Strike one - I thought "how rude"! I was kept waiting around 15 mins, then he came and did not bother to introduce himself or say hello. According to their website, the consultation is $25. Luckily they didn't charge me, as he didn't actually do anything except give me attitude.
First, he told me that I'd have to come on a Wednesday to get the straightening done - he can't do it on the weekend as it's too chaotic and "draining" to him to spend the day with one client. It takes 6-8 hours to do the process, and it costs $125 (!!!) per hour. You have to pay a deposit to book the treatment. The consult did not include him doing a strand test, or any other type of testing to see if my hair could withstand the strong chemical process. Even though I told him I've had it done before and had a LOT of breakage (Beauty First at McIntyre Square, don't go there!).
Overall, I thought he was a total poser and rude, arrogant man. I would not pay to go to him, let alone to spend $125 per hour (approx $1000) for the pleasure of his company.
Nice salon, nice receptionist, pity the stylist was a total tool. I'll spend my money elsewhere.
Cons: Difficult parking, bad attitude from some stylists
more