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Horrible customer service - Review by citysearch c | Paper Affair

Paper Affair

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Horrible customer service 5/28/2008

I was expecting to receive tons of advice/guidance when selecting my invitations. However, I was directed to a confusng mound of books. The prices for printing were also very confusing - tons of subcharges for each piece of paper (envelope, response, invitation). What I could gather was that my intimate wedding (10 invitations) would cost $200 to print + the cost of the invitations. In addition, I never received my proof. I am going to try an old fashioned print shop to salvage this situation. Pros: poor customer service, confusing pricing, outrageous charges Cons: beautiful selection of invitations more
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