I have used elite for the past five years and still cant come up with a major complaints. I call, tell them when, where and they're there. I have used them for all my airport services and couldnt be more content.\r
One time my flight was over three hours late and my cell phone died in chicago, I changed flights w/out telling them. I absolutely thought that when I arrived there would be this huge ordeal to get a ride. I was wrong... they called around and got my new flight number. Long story short the driver was there on time and I wasnt charged any extra fee's.\r
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I also use them for my family. From my wifes wine tours(she is practically addicted), also my daughters senior ball which is coming all too soon. For my wife they are always ready to please. they map out the day for her and she is always allowed to make any changes on the day of with out any problems. \r
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basically it is the only service I wwould consider using. Hands down
Pros: on time, reasonable prices, great drivers, THE WORKS
Cons: ? still trying to figure that out myself
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