I was extremely disappointed in making payment. We paid the bill with a debit card and left a 25% cash tip.\r
My husband checks our banking account each day for debits. The next day he found the amount was 20%\r
more than the amount of our bill. We had put a 0 on the tip line. So someone had to add this tip to our bill.\r
The next day I returned to the restaurant and spoke to the assistant manager. She had the manager call\r
me the follow day. The manager tried to first say the bank wanted to make sure there was enough money\r
in the bank for the tip. When I responded that the bank could care less about these waiters tips. He then\r
said they had an agency that did there money transactions at the end of the day. It took 3 business days\r
to get that 20% back in our bank. I may be slow, but I am not stupid. This was a feeling of being robbed and\r
I did not appreciate having someone takeing advantage of my banking account. We eat out alot with our family and have never had this happen before. What usually happens is the amount we agree upon is deducted from our account in a pending status. I will never eat at this restaurant again even if it is a 5 star restaurant. I felt Lidia needed to know what her employees are doing to the customers.
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