Needed a cab Saturday afternoon at about 3:45 pm. Called and was told 10-30; but I still asked them upfront if they were sure they would be able to fill my order within that time frame. By the way I was on Harlem Avenue right off the Kennedy so I figured cabs coming and going to Ohare would be available for this order and I was going to a destination near the Kennedy and Lawrence so they could turn around and head back to O'Hare in 15 mintues. Well an hour and five minutes later I finally get a cab. Sorry.......... but on a beautiful Saturday afternoon (not a busy weekday) a cab company ought to be able to fill an order on north Harlem Avenue near the Kennedy Expressway. I guess they only want cabs picking up people at O'Hare for bigger fares. I take cabs downtown a lot. You can be sure I will not call them to service me on these larger fares, since I can't tolerate unreliable service from any business or industry. If the they had said 45 minutes that would have been different; not to mention more honest.
Pros: large fleet so I was told
Cons: even with a large fleet they are unreliable on a sunny afternoon in nice weather
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