Although in the past I have only gotten highlights from the salon, I went in a couple of weeks ago for my first haircut at Salon 11. I had an appointment with Gretchen Post, and I have to say it was the best haircut I have ever received! I brought a pic and explained to her what I wanted, and that's exactly what I got! I love it! I must also recommend the salon for their EXCELLENT customer service and commitment to customer satisfaction. Last year I was very unhappy with the highlights I received from a stylist (who no longer works there so don't worry!) and called to explain that I had to have my hair re-colored. Not only did they refund my money, but they issued me a gift card for future use. I have been back since then and have been nothing less than elated in the services I have received. This salon is HIGHLY recommended!!
Pros: Excellent skill, great pricing, fun atmosphere, friendly staff, evening appts.
Cons: Absolutely nothing!!
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