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my sad experience - Review by citysearch c | Salon Rouge

Salon Rouge

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my sad experience 1/23/2008

My most expensive salon experience ever!I go to another salon(one of the best),but this time I was short on cash so I decided to save money by trying a less pricy salon.I spotted a cute-looking salon ROUGE in the Plaza Midtown.I looked'em up and found an ad that they had student discounts on Wed's.I called'em and was told that partial foil was 85$.I usually get my partial highlights for 110$,which includes the roots as well,so I thought I'm gonna save money.So today(wednesday)I came to Rouge and received GREAT service by Scott. I got my highlights and the roots done, and the hair blowdried.When I came to pay and showed the ad,the owner said the discounts are on TUE's and THU's, but she'd still give me 10% off.The receptionist said, 'Your total's 160.50'. I was astonished!!!When I asked to explain the charges, she said 120 for the full foil, and 45 for blowdrying! I said, 'So you charge your customers for blowdrying?', to which the owner said: ""Isn't that what most salons do?' I asked Scott why he charged me for the full foil, and he said because he dyed my roots too, which was fine by me, so I said, 'Fine, let's just charge my card and get it over with...', when the owner said, that since I was the 1st-time customer, she'll give me 20%off. Later I realized, that the discount was only for the blowdrying, because they 'don't discount chemical services'...so I got a total ""20%"" discount of 9$!!!I ended up paying 156$!When I go to an expensive salon I expect blowdrying to be complimentary!It's like if they knew I couldn't afford to pay 45 for it, they'd make me leave with my hair wet?I expect to be told ahead of time of the upcoming charges!You can't dry my hair, and later tell me it's 45$!The interior is nice though,but the atmosphere is boring;I was the only customer(and now I know why!) and there was only one stylist; the owner looked like she owns a Wal-mart,not in a stylish hairsalon.Don't go there!For this kind of money, there're much better salons out there! Pros: parking Cons: value more
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