Leah is great! I bought a pair of kasil jeans at jean therapy, only to have them rip a week later. I was super bummed and when i went back to the store to complain, they did take the jean back and replace them,but they were out of my size so they had to call the company and get the new jean sent to me. i was a little skeptical because I had to leave my jeans with them and what would happen if they got loss? i mean i'd have no evidence that i got the jeans there. i left my number as well and asked the sales girl if the owner could call me so i knew that everything was taken care of. leah called and left a message apologizing about the jeans and letting me know that a new pair had been ordered for me and would be hemmed again free of charge. she even left her personal cell phone number so if i had any questions i could reach her directly.\r
\r
three weeks later, my new jeans came in, they got hemmed perfectly and i love them.\r
\r
LEAH deserves 5 stars. I was completely blown away from the customer service and follow-up.\r
\r
Edited: after i read the review below mine, I gotta say I went in using a gift certificate from my husband that was three years old. i'm almost 100% sure that their gift certificates don't expire or at least they have a fairly long shelf life :)
Pros: Leah, Great Customer Service, Good Selection
Cons: location
more