I took my three years old dog ?Toby? to Dr. Benson?s office for the first time. The Vet visit is far the worst any pet owner could experience. The receptionist name Marka is APATHETIC, UNRESPONSIVE and UNPROFESSIONAL. My dog had irritated bowel syndrome, Dr. Benson said Toby needs x-ray to see if there any blockage and told me to call three hours later. Three hours passed, I called Marka, she said TOBY is not yet ready for an x-ray; FOUR hours has passed since I drop off Toby at Dr. Benson?s clinic. I went back to the clinic; Marka told me to come back at 5 or 6 o?clock to pick him up (they do not release animal till five o?clock, it?s a standard procedure) I was confused. Where is the DOCTOR, I am not going home without knowing what is wrong with Toby. When I asked to speak to the vet, I was told Dr. Benson and ALL of his staffs were unavailable. So EITHER I can come back and pick up Toby at 5 or I can stay here and WAIT! I have never received such terrible service and I have signed up to this service to tell you NOT TO GO THERE.
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