Seriously live up to the claim "the color experts'. i worked here as a massage therapist for nearly 2 years and loved every minute of it. I still won't trust anyone else to color my hair but Brenna's team because having been an employee there i know first hand just how much time and money they spend on education, advanced training, and high-quality products.
As for the negative reviews here, there is no question there were a few years where the front-desk staff was hit-and-miss, but these days I think they have some really sweet girls up there. This is a very large and busy salon and spa, and the girls up there work tremendously hard to manage such a large team and stream of clients. i think the snobs are those who walk in like THEY own the place just because they are getting their hair cut.
Finally, about the payment issues... I have ZERO sympathy for someone who doesn't ask questions when they book an appointment at a new place for the first time. If a 'renter' chooses not to accept credit cards, that's their decision - so back off the poor girl at the front desk.
I loved working here, I still love getting pampered here. And I cannot recommend it highly enough for those who are serious about quality in beauty services and products.
Pros: Highly Skilled, high quality products, free wine and cookies
Cons: One of the higher priced in town, but still worth it.
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