I've been shopping at the Austin SFA since they opened. The staff in the shoe dept. is very friendly and will go out of their way to locate a shoe (especially since their selection is smaller than other stores). The contemporary section varies (I think this is because they sometimes employ co-eds that are less familiar with customer service). However, as a regular shopper of this store, you can easily form a relationship with an associate that matches your personality.
Pros: Very comfortable setting; friendly staff
Cons: Selection not as large as larger cities
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