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Superb fish, but poor hospitality - Review by citysearch c | Estia Restaurant

Estia Restaurant

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Superb fish, but poor hospitality 8/26/2007

This might have been one of our best restaurant experiences while visiting Philadelphia except that we were quite put off by an ungracious hostess. Perhaps because we had our two children with us (who are very sophisticated diners, ages 11 and 14), we were shown to a table in the bar next to a TV completely separated from the rest of the dining room. When we asked for a different table, we were told that was not possible because it was booked. We persisted and were shown to another table in the dining room, where we noticed that at no time during the entire hour and a half we were there, was the restaurant ever filled, and there were a number of 4 tops which remained empty. What kind of message was the host staff trying to send to us? Children not welcome? I'm not sure because I noticed another couple, elderly, experiencing the same thing. They too persisted and were given much better tables, after they took it upon themselves to select one of the many empty tables that apparently the hostess didn't deem appropriate for them. In any event, fortunately our waitress was very gracious and the fish was superbly prepared. We highly recommend the fish by the pound - we had the fagri. We ordered one whole fish for three, but I probably could have eaten the whole fish myself. Also recommend the white greek wine by the glass, don't remember the name, but it was $13/glass. The whole family agreed the food was very good, and we enjoyed the live music, but the hostess really needs to learn the meaning of the word "hospitality", because that was sorely lacking, and it certainly soured our experience . (My husband and I are a restaurant owners,and one lesson I would pass on is don't make your guests feel like they're being given the worst table in the house on purpose, - be gracious and welcoming to everyone.) Pros: Superb fish Cons: Hostess more
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