I was pretty pleased with the service I received at Fast Bikes. I?ve got an old Brit bike that has been heavily customized and as such has some issues. I?m not a mechanic so it was nice they did not treat me like an idiot over some of the (to them) simple questions I asked. The bike was having some issues kicking over and they repaired the muffler, made some adjustments to the engine and put in a more powerful battery. When I picked up the bike it kicked over on the first try. Really a nice surprise. Bike now performs really well (for a 36 year old Brit). They do a good job of explaining what they will do and how long they think it will take. They charge by the hour and I was a bit nervous about the bill but when I received the charges they were very reasonable. Pleasant surprise. They are not the best at keeping you updated and you are well served to check in with them periodically. It also took a long time to complete but I was not in a huge rush so this was less of an issue for me. It is a clean place with very friendly and knowledgeable people. I will use them again.
Pros: Friendly knowledgeable staff and solid mechanics.
Cons: A bit slow and could improve customer service.
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