The master stylist was very professional and friendly! She's also FAST! My shampoo and style appointment lasted a little over an hour...very impressive! I purposely gave her very little direction for the styling because I wanted to see what she would do. She styled my hair to frame my face and I loved it! (Usually, I walk out the door, get in my car and immediately start "fixing" my hair, even after I told the stylist exactly what I wanted)
The salon is neat, nicely decorated and comfortable. My favorite feature?! The sinks! I am very short and at most salons I find myself having to stretch uncomfortably to get my head right in the sink, or just get soaked down my back. At Mode, the sinks adjust to you!!
The staff was very friendly as well. I made a second appointment, and they worked with me to get the time I wanted. I called and left a message to see if I could reschedule and within an hour I received a phone call back. Also, if you give them your e-mail, you will recieve a Welcome Letter, which I thought was nice, and appointment reminders, which I think is GREAT!
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