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The Worst Customer Service I've Ever Experienced - Review by citysearch c | Sherlock's Baker St. Pub & Grill

Sherlock's Baker St. Pub & Grill

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The Worst Customer Service I've Ever Experienced 6/6/2007

I went to Sherlock's for happy hour, and left there a very unhappy customer. When my waitress brought me my tab, she had charged my tab onto someone else's credit card. When I brought this to her attention she was extremely flippant and dismissive. She said she had given my card to someone else and that it was gone. While, the manager attempted to smooth things over but voiding the charge for the other people's drinks and not charging me, the end product was that my card that I had entrusted to Sherlock's was given away to someone else, and I have now had to go through the huge inconvenience and hassle associated with canceling a debit card. Pros: Cheap Drinks Cons: The Worst Service EVER!!!!!! more
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