Paula is worth her weight in gold - I am so happy I found her. Her salon really is one of the best kept nyc beauty secrets . I tried lots of places when I moved to nyc including most of the suposedly 'best ' spas and nothing comes even remotely close to comparing to Paula Zdovc's lovely salon on the upper east. Firstly Paula is very good at what she does, indeed unusually good - for e.g. once you come here for waxing you won't go anywhere else - she is so meticulous that she gets every root and whips out her magnifying glass to make that mean all - so much so that together with her special wax and aftercare cream, the hairs really do get finer and eventually disappear - something that has never happened to me elsewhere. Also what I love it that you never feel like your in a spa factory being rushed in and out, on the contrary Paula really takes her time - and is a joy to chat to. And facials here by her colleague Elizabet are amazing - Elizabet also really takes her time and a facial can easily last 2 hours and has none of the formulaic style of other spas. Elizabet really gets to know your skin and works out what is best for you. Like Paula, Elizabet is unusually skilled in what she does - not only are her facials super relaxing but she's amazing with extractions and ensures all blemishes are removed without leaving any marks - a true and rare skill. She also seems to make my pores totally shrink. My skin is so clear and bright after a treatment and stays so not just for a few days but for a few weeks - I love it as I don't need foundation anymore! I now live right downtown but would not be without Paula for anything, I will always travel up to Madison Avenue to see her and Elizabet. I've now been going to Paula's salon for 3 years and it's so good to feel I have somewhere that takes care of all my beauty needs - if you try this salon, I promise you'll be as devoted as I am!
Pros: Fantastic - i love it!
Cons: no cons, it's all great
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