I should have taken the advice of the earlier dissatisfied customer. I went in today to purchase a water pump for my 5.7L Merc. I was assisted by Garth Wraspir the parts manager. He didn't have the part but said he would call around to see if he could find it and have it shipped out. After being on the phone several minutes he told me the part was on its way and it would be out this afternoon. He did this without ever offering to inform me of the price. When asked how much, he said it was $500.00 but his price was $257.00. I explained that this was too much. I let him know that I just checked Merc Parts Express and the cost was $125.00. Merc Express would be delivering that part to him as my pick-up site. I let him know this was the same OEM part that he was selling me for $257.00. He sarcastically said ""thanks"" turned his back on me and walked back into his office. I don't know how this guy got the impression that I was obligated to let him to spend my money with giving an OK first. This was my first time in the store and it will be my last.
Cons: Poor Service
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