i should have listened to these reviews but this person was recommended by a family friend! He is the worst travel agent i have ever had! he took my money months in advance but didn't send me my information or plane tickets until THE DAY BEFORE i was scheduled to leave. worst of all, he doesn't answer his business line and his cell number shows up as anonymous when he calls you so there's no getting hold of him. avoid this agency unless you like having headaches and being under tremendous amounts of stress! AVOID!
Pros: thumbs down. no pros.
Cons: careless, ambivalent agent. got tickets day before flight. doesn't return calls.
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