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HORRIBLE CUSTOMER SERVICE!!!! - Review by citysearch c | Rosa's Shop

Rosa's Shop



I can't believe ANYONE would ever order from this woman! She was SO horrible to me the first time I went in to look at a bridesmaid dress. She was dressed sloppily, talked to someone else (rather rudely, I might add) most of the time she was ""helping"" me (if you can call it that) and really didn't seem to care if she got my business or not. I then called another day during the week to ask if she had another style in stock. She told me she did, and went I asked to confirm she was open until 6 (since I was coming straight from work) she said ""The door is locked at 6."" When I asked again that she would be there until 6, she said ""I'm in my car at 6!"" So I said ""Thank you, I'll be sure to come before 6 then."" When I arrived (after rushing, I might add) at 5:35 or 5:40, the SHOP WAS CLOSED ALREADY!!! ABSOLUTELY HORRIBLE CUSTOMER SERVICE!! She knew I was coming and that I would be there closer to 6 p.m., yet went ahead and closed up anyway, with no note on the door explaining why they would close early that day. Even if I can't find this dress somewhere else to look at, I will NEVER set foot in that shop again. WHAT A TOTALLY HORRIBLE PERSON TO DEAL WITH- SO UNFRIENDLY!! Cons: HORRIBLE CUSTOMER SERVICE, RUDE, CLOSES EARLY EVEN IF SHE KNOWS YOU ARE COMING TO LOOK AT SOMETHING more
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