Working on an off-Broadway show, we needed a very reliable cleaners. Lincoln Terrace came all the way across town and really was very reliable and thorough. The laundry was always picked up and delivered, even if theatre staff made a mistake. The account was not very large, and still the account manager gave us her cell phone number so we could call her if there were any hiccups. There were a few small hiccups- clothing being 15-30 minutes late- but generally, the staff was phenomenal.\r
They understood and followed our complicated directives, processed our orders well and delivered them reliably. They were in good communication with our staff and charge a very reasonable price. \r
I would use them in a heartbeat for anything ever, they are outstanding. Miles ahead of any other laundry services.
Pros: Communication, Service, Value
Cons: Long chains of command
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