After reading reviews on CitySearch, my friend (who is in from CA) and I decided to grab some dinner here, well we couldn't have chosen perhaps a worst place to have dinner on that fateful night! The start of what was to be a horrible experience first started when our server tersely greeted us without so much of a smile or how ya doing? My friend and I remarked that she seemed rude, but didn't really think anything of it. Our initial instincts were right, as the service only got worse. Both of us as former waiters at various restaraunts, felt qualified to comment on her service, more than the average diner. We are not overly critical people and this holds true for our average restaraunt experiences. When the waitress took our orders she continued with her rude streak. After my friend received his soup, we continued our conversation, but realized about 15 min later the food was taking a while to arrive. It became more apparent as the couple next to us who had come in 15-20 min after we did and after my friend got his soup, got their food. I politely asked the server why they were served and we had not, given the discrepancy in arrivals, she crudely replied that we had an appetizer it is normal for food to take a while longer. This is certainly not the response expected when asking a legitimate question, especially since she is in a service industry. Later, after another 15 min, she had served the couple OUR food, when they returned the wrong order to the kitchen. Another 10 min later we finally got our food. She made no attempt at all to apologize or make this frustrating situation right. She did not offer to comp anything and even charged my friend for both of his $3/ea. sodas. When I asked her for a discount, she again replied with the appetizer excuse and that since no manager is here she cannot comp anything. As a former server, I know this to be very false. So with delays, excuses, and lies I would never go here again and recommend anyone to do the same!
Pros: Good Burgers and Steak Fries
Cons: Absolutely horrible service!
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